Don't attempt to re-upload the files before checking if they are in the Unfinished section, as you will generate duplicates. If after a couple of minutes they disappear it means the system moved them into the Unfinished section, which is an automatic process. You can now go to the Unfinished section in your account and finish the submission process. After all files have been uploaded, you will see them in the right panell. The files will be queued for download in the lower panel, which will show the progress of the upload. In order to upload files for review, just select them in your left panel and either right click the selection and then 'Upload' in the menu, or just drag them over in the right panel (make sure that you draged your files outside of those two subfolders). In the right panel you can see two subfolders 'additional' and 'modelrelease' which can be used to upload Additional formats files and MRs. The left panel shows files on your disk, while the one on the right shows files that you uploaded in your account. If you can see this window, you have successfully configured your FTP client and entered the account. We'll click 'Connect', and move on to step 5. Now you can either click 'Connect' and enter your account, or 'OK' which will save the session and not open the account.